Bill hamrick -private professional website

Bill Hamrick

Welcome to my private professional website. Here you will find a copy of my resume and credentials.


Click here to view a PDF version of my resume

Leadership Development / Training & Development / Performance Improvement / Sales and Operations

Executive and professional expertise in the areas of profit focused personnel training and organizational development, world-class corporate university programs, as well as group performance improvement through business partnership, complex problem solving and innovative training solutions.  Specific areas of expertise include:

  Coaching    Change Management
  Sales and Operations Training Performance Management Systems
  Management Science  Organizational Development
  Leadership Development  Technical Training & Development
  Corporate Universities   Systems and Process Design
  Franchise and Branch Operations Project Planning & Management


Hamrick & Associates, Dallas, TX - 6/01-present

Management Consultant to Executives, Managers and Employees in the areas of Learning and Workforce Development; Sales and Operations.

Experience and results:

  • Deliver Sales, Leadership and Customer Service programs for AchieveGlobal, the learning field’s leading international performance improvement company. Clients include Lockheed Martin Aeronautics; Halliburton; Dean Foods; Monsanto; Mettler-Toledo; Office Depot; Travelers Insurance; Olympus America; Fujitsu and others.
  • Leadership program on Coaching and Teambuilding for 7-Eleven Inc. corporate I.T. department. Program was used to improve collaboration and teamwork between I.T. business units.
  • Business plan development and implementation, Executive Coaching, and Corporate University build-out for Drive Financial Services Learning department. Contributed to an 89% increase in overall company EBITDA
  • Sales automation training implementation for Keane I.T., a $1BB international I.T. consulting and outsourcing company. Completed project 6 months ahead of schedule
  • Analysis, design and development of a corporate training program for Comfort Keepers, an Inc. 500 Home Health Care franchisor in Dayton OH. Content was used to upgrade the sales program and overall company operating system.
  • Organizational Analysis; Performance Management System; Sales Bootcamp; and Train-the-Trainer workshop for Stonehouse Technologies. Analysis used to restructure organization; for new staff growth and for repositioning of new product lines in market niche.
  • Implemented a financial and operational compliance audit program for Snelling Personnel Services, an international staffing company.  The return-on-investment for this three-year program was 310%.
  • Sales Coaching Train-the-Trainer certification for Wells Fargo Mortgage

Allied Riser Communications, Dallas, TX - 10/99-6/01      

Executive Director Training and Performance Development

Experience and results:
Executive leadership and direction of a corporate training department for a large national organization with twenty-five regional locations.

  • Developed an organizational development and succession planning program to meet the rapid growth needs of company in partnership with Human Resources.
  • Designed and delivered nationwide executive, management communication and leadership courses.
  • Designed, developed and implemented the sales and sales management training program for approximately 220 sales account executives, managers and senior managers.
  • Implemented online learning via CBT courseware accessed over the company intranet in partnership with Smartforce.
  • Developed and implemented ARC University consisting of five colleges, using a blended learning structure, and cross-organizational support within 15 months
  • Measured training results by developing web-based Level I, and II evaluations using Toolbook II to integrate with Click2learn’s Learning Management System.
  • Developed partnerships for learning interventions with industry leaders Smartforce, AchieveGlobal, Global Knowledge Systems, Cisco, New Horizons, and others.
  • Developed and implemented ARC University website with all course listings, registration, etc.
  • Designed, developed and implemented a company-wide Performance Management System that was tied into the annual Performance Appraisal, job functions and role definitions.
  • Direction and leadership of department team who delivered 22,000+ hours of courses to 877 participants.
  • Directed the training budget consisting of $2.3M in funding for training programs and services. 

Snelling and Snelling Inc., Dallas, TX   -   7/88 – 10/99

  • Vice President Branch Sales and Operations (9/98 – 10/99)
  • Vice President Training and Development (6/95 – 9/98)
  • Vice President and Training Manager (1991 – 1995)
  • Network Vice President, Information Systems (1990 – 1991)
  • Area Vice President, Franchise Sales and Operations (1988 – 1990)

Professional Development

  • Adobe Acrobat Pro Connect Webinars
  • Microsoft LiveMeeting-Webinar delivery
  • Measuring the ROI of Training and Performance Improvement--Jack Phillips Center for Research
  • Making the Transition from Training to Human Performance Improvement--Institute for Human Performance Technology (ISPI)
  • The Instructional Developer Workshop--Daryl Sink and Associates
  • Promise and Perils of Internet-Based Training--Karsan and Associates
  • Training Redesign--Pepitone Berkshire Piaget
  • Train the Trainer--Career Consultants of America
  • Executive Development--Management Action Program, Dallas TX
  • DiSC


  • Master Certified-AchieveGlobal-Sales programs
  • AchieveGlobal-Leadership and Customer Service programs
  • Master Certified-Virtual Presentation Skills-Communispond
  • Master Certified-Sales Presentation Skills-Communispond
  • Human Performance Technology-ISPI



Click here to view a PDF version of my resume

1422 Tranquilla Drive                                                                                              
Dallas, TX 75218-3541                                                                                                

(214) 675-2520 mobile
(214) 367-8457 office